Hostperson - Vic & Anthony's Steakhouse - $21.74 Per Hour

SUMMARY:
Greet guests with warm hospitality and ensure smooth operation and high level of service from all restaurant employees. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Attend pre-shift meetings.
• Maintain uniform appearance according to established guidelines.
• Display friendly hospitality while greeting and seating guests in a timely and professional manner.
• Seat guests according to ADA guidelines.
• Present guests with clean menus.
• Seat all stations equitably, assuring equal distribution of parties.
• Circulate stations, ensuring that guests are receiving proper service and that all employees are in their stations and doing their jobs.
• Check to ensure that tables are properly set, side stations are kept clean and ensure that all side work is being completed properly.
• Know locations of all Golden Nugget outlets and what services are available to the guests.
• Be familiar with menu items and daily specials.
• Keep reception area neat and clean.
• Collect and inspect all menus. Discard old and worn menus and replace them with new menus.
• Answer phone according to established procedures.
• Take guest reservations according to established procedures.
• Assist manager on duty in ensuring that break schedules are adhered to and there is proper coverage on the floor.
• Ensure smooth transition at shift change and remain on duty until relief is present.
• Handle initial guest complaints. Inform manager on duty of any compliments or complaints.
• Present needs of the department to the manager on duty.
• Assist with maintaining a neat, clean and safe working environment.
• Know and understand all comp and coupon policies and keep comp record in order.
• Handle lost and found items according to established procedures.
• Complete special projects as requested by Food and Beverage Management..

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum six months previous Food Server experience required.
• Must have good people skills and a well-groomed appearance.
• Must read, write, speak and understand English.
• Must be able to perform basic math (addition, subtraction, multiplication and division).
• Minimum age requirement is 18

EDUCATION and/or EXPERIENCE:

• High school Diploma
• 6 months experience in a fine dining atmosphere
• Minimum age requirement is 18