Host/Hostess/Servers

Fast-paced, FUN casual dining restaurant is hiring immediately for hosts and hostesses. A restaurant goer’s first impression is set by the host, who is there to greet, seat, and keep guests happy before they start their meals. This entry-level position is ideal for the social set—people-people who’ve never met a stranger and could score an A+ in small talk. Being able to diffuse difficult situations involving hungry people and thinking on your feet come in handy with this job. Full-time or part-time positions available with flexible schedules makes it a great gig for students in need of extra cash. Shifts generally vary and may include days, nights holidays and weekends.

Responsibilities:

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

• Use visual cues to seat Guests in either the bar or dining area depending on their preference

• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

• Answer incoming calls to the restaurant and provide appropriate service

• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

• Tend to special Guest needs and requests

• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

• Help dining room staff by setting and clearing tables; replenishing water; serving beverages

• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

• Contribute to team effort by accomplishing related results as needed

Requirements:

• Must be able to read menus

• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

• Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.

• Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

• Must be able to walk and stand during entire shift

• Must be able to reach, bend, stoop and wipe

• Must be able to understand requests for assistance

• Must be able to carry trays or supplies (10-30 lbs.)

• A desire to help out where needed and work as part of a team

• Passion for providing extraordinary service

• The ability to thrive in a fast-paced environment

• An appetite for learning (and great food)

• Flexibility to work a variety of shifts

• 6 months experience in a full-service restaurant preferred

• Must be upbeat, outgoing and positive

• Must be able to assist Guests and possess great Guest relations skills

• Ability to effectively communicate on the telephone.

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $6.15 - $12.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person