Address
Form of work
Salary**Host/Host**
**Duties:**
- Greet and welcome guests as they arrive at the restaurant or hotel
- Escort guests to their assigned tables or seating areas
- Provide menus and assist guests with any questions or concerns
- Take reservations and manage the waitlist
- Communicate with kitchen and waitstaff to ensure smooth service
- Maintain cleanliness and organization of the host/host station
- Handle guest complaints or issues with professionalism and efficiency
- Assist with seating arrangements for large parties or special events
- Keep a correct amount of menus printed
- Channel and respond event inqueries
- Keep the area orginized
**Skills:**
- Excellent guest services skills with a friendly and welcoming demeanor
- Strong customer service abilities, ensuring guest satisfaction
- Previous experience in a restaurant or hotel setting preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Effective communication skills to interact with guests, staff, and management
- Ability to multitask and handle high-pressure situations calmly
- Strong organizational skills to manage reservations and waitlist efficiently
- Knowledge of hospitality industry standards and practices
- Understanding of food service procedures and etiquette
If you are passionate about providing exceptional guest experiences, have excellent customer service skills, and thrive in a fast-paced environment, we would love to hear from you.
Please note that this is not a remote position. The schedule may include evenings, weekends, and holidays.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
Ability to Relocate:
- Miami, FL 33131: Relocate before starting work (Required)
Work Location: In person
