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SalaryJob Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a vital role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and provide menus
- Manage waitlist and seating arrangements
- Answer phone calls and assist with reservations
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest inquiries and resolve any issues or complaints
- Provide accurate wait time estimates to guests
Requirements:
- Previous experience in guest services or hospitality preferred
- Excellent phone etiquette and communication skills
- Knowledge of restaurant operations and procedures
- Familiarity with Aloha POS system is a plus
- Ability to multitask and work well under pressure
- Strong organizational skills and attention to detail
- Ability to work in a team-oriented environment
- Flexibility to work evenings, weekends, and holidays
Join our team and enjoy the following benefits:
- Competitive pay rates
- Opportunities for career advancement within the company
- Employee discounts on food and beverages
- Positive and supportive work environment
If you are passionate about providing exceptional customer service and thrive in a dynamic restaurant setting, we encourage you to apply for the position of Host/Host. We look forward to reviewing your application.
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·Regularly required to stand and use hands to finger, handle, or feel.
·Frequently required to walk and talk or hear.
·Occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl; and taste or smell.
·Must regularly lift and/or move up to 40 pounds, occasionally lift and/or move above 40 pounds with the assistance from a co-worker and/or mechanical means.
·Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·Regularly exposed to wet and/or humid conditions and moving mechanical parts.
·Occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold, extreme heat, risk of electrical shock and vibration.
·Noise level is usually loud.
Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.
Job Types: Full-time, Part-time
Pay: $21.99 - $26.49 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Rotating weekends
Ability to Relocate:
- San Francisco, CA 94109: Relocate before starting work (Required)
Work Location: In person
