Host/Hostess

Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. The ideal candidate will have experience in the hospitality industry and possess excellent communication skills.

Responsibilities:
- Greet and welcome guests with a warm and friendly attitude
- Seat guests and ensure they are comfortable
- Provide menus and answer any questions regarding menu items
- Assist in taking reservations and managing waitlists
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Follow all health and safety guidelines

Requirements:
- Previous experience in customer service, preferably in a hotel or restaurant setting
- Familiarity with Toast POS or similar point-of-sale systems is a plus
- Excellent communication skills, both verbal and written
- Strong interpersonal skills to interact effectively with guests and team members
- Ability to multitask and work in a fast-paced environment
- Exceptional guest relations skills to provide top-notch service
- Proficient phone etiquette

If you are passionate about providing exceptional customer service, enjoy working in a team-oriented environment, and have a knack for making guests feel welcome, we would love to hear from you. Apply today to join our dynamic team as a Host/Host!

Job Type: Part-time

Expected hours: 30 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person