```Duties```
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables and present menus
- Provide accurate wait times and monitor waiting lists
- Answer phone calls and assist with reservations or inquiries
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Assist with seating arrangements for large parties or special events
- Handle guest complaints or concerns with professionalism and escalate when necessary
```Requirements```
- Previous experience as a host/host or in a customer service role preferred
- Knowledge of OpenTable reservation system and REVEL POS is a plus
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment and handle stressful situations calmly
- Flexibility to work evenings, weekends, and holidays as required
- High school diploma or equivalent
Pay: This is an hourly position at $16 an hour plus tips.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Vision insurance
Physical setting:
- Fine dining restaurant
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Shift availability:
- Night Shift (Required)
Work Location: In person