Host/Hostess

Responsibilities:
- Welcome and greet guests as they arrive at the restaurant or hotel
- Escort guests to their tables and provide them with menus
- Assist guests with seating arrangements and accommodate special requests
- Answer phone calls and take reservations
- Manage the waitlist and notify guests when their table is ready
- Maintain a clean and organized host/host station
- Communicate with the kitchen staff to ensure timely seating and service
- Handle guest complaints or concerns with professionalism and escalate issues when necessary

-Handle ToGo Orders, packing and managing them in a timely manner.

Experience:
- Previous experience in guest services or customer service roles preferred
- Knowledge of restaurant or hotel operations is a plus
- Familiarity with Clover POS or other point-of-sale systems is beneficial
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and ability to handle difficult situations with grace
- Positive attitude and willingness to help others
- Hospitality or food service experience is a bonus

As a host/host, you will play a crucial role in creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and excellent customer service skills will contribute to our overall success.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, requirements, or working conditions associated with the role.

Job Types: Full-time, Part-time

Pay: $13.05 - $19.23 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Riverview, FL 33578: Relocate before starting work (Required)

Work Location: In person