Hostess/Cashier

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and manage the flow of the dining area
- Take reservations and manage waitlists
- Provide accurate wait time estimates to guests
- Answer phone calls and assist with inquiries or reservations
- Handle cash transactions using a POS system
- Maintain cleanliness and organization of the host station and lobby area
- Assist with guest services and resolve any issues or complaints
- Collaborate with servers and kitchen staff to ensure smooth operations

Experience:
- Previous experience in a hospitality or guest services role is preferred
- Familiarity with Aloha POS system is a plus
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations calmly
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling cash transactions

We offer competitive pay rates, flexible scheduling, and opportunities for growth within our hotel. Join our team of dedicated professionals who are committed to providing exceptional service to our guests. Apply today!

Job Types: Full-time, Part-time

Pay: $8.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person