Hostess/Cashier

Job Summary:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier. As a Host/Cashier, you will be responsible for providing excellent guest services, managing reservations, and handling cash transactions. The ideal candidate will have experience in the restaurant or hospitality industry, possess strong communication skills, and have a passion for delivering exceptional customer experiences.

Responsibilities:
- Greet guests with a warm and friendly welcome
- Manage reservations and seating arrangements
- Provide accurate wait times and monitor waiting lists
- Escort guests to their tables and ensure they are comfortable
- Answer phone calls and assist with inquiries or reservations
- Handle cash transactions and process payments using Aloha POS system
- Maintain cleanliness and organization of the host/cashier station
- Assist with food service tasks as needed
- Resolve guest complaints or issues in a professional manner
- Collaborate with the kitchen and waitstaff to ensure smooth operations

Experience:
- Previous experience in a restaurant, hotel, or hospitality setting is preferred
- Strong communication skills with the ability to interact effectively with guests and team members
- Excellent phone etiquette and customer service skills
- Familiarity with Aloha POS system is a plus
- Ability to multitask and work in a fast-paced environment
- Positive attitude and willingness to help others
- Strong attention to detail and organizational skills

Join our team of dedicated professionals who are passionate about providing exceptional guest experiences. We offer competitive pay rates, opportunities for growth, and a supportive work environment. If you have a passion for hospitality and enjoy working in a dynamic team, we would love to hear from you. Apply now to become our next Host/Cashier!

Job Type: Full-time

Pay: From $16.08 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Detroit, MI 48214 (Required)

Ability to Relocate:

• Detroit, MI 48214: Relocate before starting work (Required)

Work Location: In person