Company

Evermore Orlando ResortSee more

addressAddressUnited States
CategoryInformation Technology

Job description

Description

About Evermore


Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons.

The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings.

Evermore is building a team that will bring these experiences to life in 2023 and is seeking individuals that want the challenge of building this exciting resort experience.


Position Summary:

A fine dining host plays a crucial role in providing an exceptional dining experience to guests at our fine dining restaurant.

They are responsible for creating a positive first impression, managing reservations, and ensuring that guests feel welcomed and well-cared for throughout their dining experience.


Key Responsibilities:
  • Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs. Anticipate when guests require additional service. Greet and interact with guests in a friendly, attentive, and professional manner.
  • Provide recommendations on beverage selections and answer any questions about the menu.
  • Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
  • Escort guess to their assigned tables and preset menus.
  • Communicate with other staff members to accommodate guest preference.
  • Efficiently manage table turnover to maximize restaurant seating.
  • Answer phone calls and respond to reservation inquiries. Record reservations in OpenTable ensuring reservations are properly spaced and managed to accommodate the restaurant capacity.
  • Menus can be extensive and may change frequently. Hosts must be wellversed in the menu offerings, including ingredients, preparation methods and any specials.
  • Ensure compliance with state, federal, and local regulations for all F&B outlets.
  • Coordinate with the kitchen and service staff to ensure smooth service.
  • Collaborate with other staff to maintain a wellorganized and efficient operation.
  • Assist in training new staff, if required.
  • Always maintain a clean and organized work area, including stocking and replenishing supplies.
  • Perform other duties as assigned.

Qualifications:
  • Previous serving experience in a fine dining or upscale restaurant is required.
  • Excellent customer service and communication skills.
  • Ability to work in a fastpaced, highpressure environment.
  • Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene.
  • Familiarity with POS (Point of Sale) systems and basic math skills for handling payments.
  • Food, alcohol, and safety certifications under FL requirements.
  • Strong written and verbal communication skills.
  • Proven organizational and time management skills.
  • Excellent communication and interpersonal skills; ability to interact with a wide range of people.
  • Ability to multitask in a fastpaced environment.
  • Inspired always to lead Evermore brand and Team Member values.
  • Capable of performing the role in a busy work environment.
  • Proficient in reading safety procedures and operating guidelines.

Physical Requirements
  • Able to safely lift, pull and push up to 25 pounds.
  • Able to stand, walk, stoop, kneel, bend, and reach.
  • Subject to environmental conditions, work activities can occur inside and outside.

Our Work Culture
We are an innovative workplace; seeking great people like you
If you are naturally:

Neighborly, Appreciative, Kind, Honest, Humble, Authentic, Curious, Savvy, Spirited, and inspired by a work environment that is: Inclusive, Professional, Warm, Sense of Pride, and Team Oriented our work culture is a match for you.

In return, we offer our Team Members competitive pay, Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability & Wellness program.

Additionally, affordable health benefits coverage for your dependents, a Retirement plan with employer match, a robust paid time off policy, and unique policies in support of our team and significant relationships in their lives.

Ready to join us? We can't wait to meet you
EOE/M/F/D/V
Pay:
$18.00 per hour
Benefits:
  • 401(k)
  • 401(k)
matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Vision insurance

Shift:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:
  • Every weekend
  • Monday to Friday
  • Rotating weekends

Work Location:
In person
Refer code: 9294415. Evermore Orlando Resort - The previous day - 2024-05-21 13:10
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Evermore Orlando Resort

United States
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