Hospitality Task Force Manager

Are you looking for a great opportunity to grow and see new places? We hire for this role every couple of months as we move into new buildings and are currently accepting applications to be added to the shortlist for when the next position opens.

Barsala is a rapidly growing hospitality enterprise. We partner with multi-family property owners to make accommodations available to short-term guests. Our work environment is dynamic and high-energy. As a Task-Force Hospitality Manager, you will be an operations leader heading up a broad scope of hospitality functions: room preparation, facilities management, guest experience, and team management. This is an excellent opportunity for a candidate with hospitality experience and a passion for service to take the next step on a general manager career path.

At Barsala, our shared mission is to consistently provide our guests with great accommodations. Our Task-Force Hospitality Managers that lead the local city operations are an essential element to Barsala's continued growth and success. Hospitality Manager's management and leadership play a pivotal role in creating great guest experiences and satisfied property owners.

Location: Floating position for Task Force assignments of varying duration or on a regular basis at designated locations

Reporting

Reports to Head of Operations

All housekeepers in that building report directly to the Hospitality Manager

Job Overview:

Consistently deliver an incredible guest experience:

• Prepare accommodations to meet the Barsala standard

• Manage the local housekeeping team

• Purchase, monitor, and manage room preparation inventory

• Manage service providers

• Efficiently manage bookings to create positive guest experiences

• Resolve guest requests expeditiously

• Make it right with guests

Audit prepared rooms

• Inspect each room after it is cleaned

Make sure building tenants and property managers are happy to have Barsala in their building:

• Develop and maintain a positive partnership with the property manager

• Ensure guest compliance with Barsala policies and manage out non-complying guests

• Arrange small, intrabuilding moves

Make responsible use of Barsala and building owner resources:

• Maximize uptime across all managed accommodations

• Manage and monitor costs

Our ideal candidate has:

• Experience in hospitality, restaurant operations, or hotel operations

Has the ability to travel 100% of the time

• Possess a track record of success

• Enthusiasm for delivering incredible guest experiences

• Passion for working within systems

• Desire to be part of a team working towards a common goal

• Exceptional real-time, problem-solving skills

• Outstanding communication abilities

• Committed to creating order

• Proficient with Google Docs, Microsoft Office, or similar productivity software

• Works well in a fast-paced enviroment

• Ability to stand, stoop, bend and lift items weighing up to 25 pounds repetitively (for new apartment set up and inventory management)

Requirements

• Must be able to travel and /or relocate
• Personal computer
• Phone
• Able to work a flexible schedule, including weekends and holidays

Compensation

• $42,000 Annually (includes commission and bonuses)
• On-site housing provided
• Health, dental and vision insurance
• Travel perks