Hospitality Manager

Overview:
Conversa Elevated is a high-end cocktail experience. We are seeking a skilled and experienced Hospitality Manager to develop and oversee the high-touch customer experience operations of our establishment. As a Hospitality Manager, you will be responsible for ensuring exceptional customer service, managing the team, and maintaining high standards of cleanliness and efficiency. If you have a passion for the hospitality industry and possess strong leadership skills, we would love to hear from you.

Duties:
- Defining and deploying a high-end customer service experience model
- Supervising and providing guidance to the team
- Managing day-to-day customer service operations including our host and service model
- Ensuring excellent customer service and addressing any customer concerns or complaints
- Collaborating with other departments to coordinate banquets or special events. - Monitoring and maintaining cleanliness and organization throughout the establishment - Management oversight of Conversa's membership experience

Requirements:
- Previous experience in a hospitality and/or concierge management role
- Strong leadership and team management skills
- Excellent interpersonal and communication skills
- Knowledge of restaurant operations and industry trends
- Ability to handle multiple tasks and prioritize effectively
- Superior customer service experience and skills
- Understanding of food safety regulations and practices

If you are a dedicated professional with a passion for hospitality, we invite you to apply for this exciting opportunity. Join our team and help us create memorable experiences for our guests.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Flexible schedule

Experience level:

• 5 years

Experience:

• Hospitality management: 5 years (Required)

Ability to Relocate:

• San Antonio, TX 78257: Relocate before starting work (Required)

Work Location: In person