Manager Human Resources| People + Culture| Doubletree by Hilton DFW

As our Director of Human Resources, you will be responsible for directing and administering the Human Resources function in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards. You will oversee and administer all Human Resources functions to include but not limited to:

• Recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contracts compliance, performance evaluations, workers compensation and safety, affirmative actions compliance, employment processes and general leadership guidance and support.
• Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members
• Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of positive, productive, fair and consistent employment environment
• Manage all team member and labor relations including promotions, transfers, coaching, progressive discipline and terminations
• Participate in and lead meetings
• Recruit, interview and train team members

Specific Responsibilities

QUALIFICATIONS:

SPECIFIC DUTIES:

• Recruiting of qualified candidates from all available sources (i.e., internal and external referrals, advertising campaigns, employment agency contacts); screening and interviewing candidates; scheduling candidate interviews with department heads; performing reference checks; making hire/no hire recommendations to responsible management, and making offers of employment and follow-up to meet all staffing needs to maximize the cost effectiveness of the hotel’s operations.
• Plan, develop and coordinate all equal employment opportunity and Affirmative Action programs for the
• DoubleTree Hotel; organize and direct the preparation of the Affirmative Action plan; provide direction and guidance to department heads. To gain full commitment and facilitate achievement of the goals established by Starwood; investigate, review, and maintain records on all claims of discrimination against the hotel and keeping Corporate advised to ensure overall compliance with the corporate commitment to equal opportunity and to ensure a non-discriminatory employment policy.
• Ensure uniform effectiveness and further ensure all management rights are exercises to the optimum in accordance with common sense.
• Coordinate first-step grievances with supervisory personnel and provide technical assistance in settling unresolved grievances through honest communication with all parties involved and General Manager
• Direct the administration and control of all hotel associate benefit programs and their related costs, by providing assistance to associates and explaining the various preparation and submittal of medical forms, leaves of absences, disclosures, etc.
• Represent and protect the hotel’s interest in unemployment by maintaining adequate records on all unemployment claims, providing information to local agencies, attending court hearings, reviewing all compensation awards disputing improper awards as necessary to insure the best possible cost to impact to the hotel.
• Organize, manage and administer the hotel wage and salary program by performing local wage survey; maintain job descriptions and salary grades in up-to-date manner; establish and maintain associate performance appraisal programs; maintain a pay for performance increase program to ensure the hotel attracts, retains, and motivates the best qualified associates; and maximize the cost effectiveness of the hotel operation.
• Plan, organize and direct the development and maintenance of orientation program to process all new associates, provide assistance in the completion of all associate benefit and withholding forms; explanation of distribution of various hotel information, rules, regulations; walk through, fire safety explanation of associate benefits; and facilitate the smooth assimilation of new associates in the hotel work force.
• Develop, coordinate and maintain overall responsibility for the training activities in the hotel including brand initiatives, training programs, and outside educational programs on subjects such as skills development, associate counseling, and discipline, etc., to continually identify and develop hotel managers and associates with transfer or promotion potential; coordinate the participation in corporate management development programs.
• Develop and administer associate and community relations programs for the hotel to include associate recognition programs, service awards, maintenance of associate facilities, associate counseling and discipline, membership in local business groups, and any other such program that will enhance the relationship of associate to the hotel, establish better lines of communication and equitably resolve any job related problems and the best possible relationship between the hotel and community.
• Organize, direct and manage the maintenance of all personnel records to insure that the hotel is in compliance with all State and Federal statutory record keeping requirements; i.e., wage and hour, child labor immigration, etc.
• Be personally accountable for and take responsibility for assuring that associates experience that their human truths are being met and guests are reassured that their needs are being well taken care of.
• Have the ability to improvise with ease, as needed.
• Connect with associates and management on a personal level.
• Create opportunities for staff to experience a sense of belonging and inclusion.
• Demonstrate the concept that the staff is a family that works and plays together.
• Seek opportunities to gain additional knowledge and training in all areas involving Human Resources and the administration thereof as well as training in personal development.
• Be an example for associates and managers of how to connect with guests – through smiling, welcoming guests in a warm and approachable way, showing understanding of a guests needs and connecting emotionally with each guest.
• Demonstrate being knowledgeable and empowered to solve problems and make guests feel at ease.
• Strive to be the best “me” at all times, remembering that I Am Hilton!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)