Job Description
Hospice Volunteer
Primary Position Responsibilities
- Understanding and supportive of hospice philosophy.
- Compassionate person who is accepting and respectful of people's differences.
- Patient Care Volunteers are part of a patient’s care team. They make home visits to offer companionship for patients and relief for caregivers.
- Organizational Volunteers do not work directly with patients and families. Examples of organizational volunteer opportunities include working in our offices to support our care team or help patients and families through indirect support, such as assisting with our Transitions program, creating special memories for holidays, patient birthdays and anniversaries, planting flowers or mowing a yard for a patient that is unable to continue doing so, and helping with other needs of our patients and families.
- Musician Volunteers are professional musicians, choir members, music students and teachers, board-certified music therapists, band members, and more, to share music and brighten up the days of all those we serve.
- Pet Therapy Volunteers are a wonderful way to share comfort and compassion through interactions with Certified Therapy Pets and Hospice Patients.
- Veteran Volunteers have the unique ability to relate and connect with other Veterans, which is why they are vital to ensuring our veteran patients get the extra attention they deserve.
- VOLUNTEERS ARE NOT PAID EMPLOYEES AND DO NOT RECEIVE COMPENSATION FOR THEIR TIME.
Patient Rights
Promotes and protects patients’ rights; treats patients with dignity and respect; reports suspected abuse or neglect.
Leadership
Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; communicates and models organizational values; fosters high performance; recognizes need for and provides adequate resources.
Process Improvement
Applies process improvement methods and techniques; assists in data collection; identifies processes for improvement in daily work; and assists in education of new employees in the team process.
Environment Of Care
Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment.
Infection Control
Applies hand-washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination.
Information Management
Enters or records data timely and accurately; protects confidentiality of patient information; protects data against loss or destruction; reports suspected violation of security/confidentiality issues.
LANGUAGE SKILLS
English is the primary language of the facility. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to define and solve problems, interpret data, establish facts and draw valid conclusions.
Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software and spreadsheet software as well as Point of Care systems. Must also have experience with internet and email systems.
Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. While performing duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, and use hands or fingers, handle or feel. The employee is occasionally required to reach with hands and arms, bend, kneel, crouch, or crawl.
Statement of Understanding:
I have read the above description and essential functions. I understand and agree to carry out these responsibilities as assigned. I understand and acknowledge that nothing contained in this job description may be construed as limiting the employer’s right to discipline or terminate my employment at any time for failure to perform satisfactorily.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this position. The noise level in the work environment is usually moderate.
Position Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to pass background check requirements
Willingness to complete the hospice training program and orientation
Physical capacity to bend, stoop, climb stairs, lift, and carry 40+ pounds
Education/Experience
High school diploma or general education degree (GED).
Three to five years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses
Valid Driver’s License
Current auto insurance verification