Hospice Intake Coordinator

Job Description

Hospice Patient Services Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintains patient charts.
• Maintains charts in organized form through current filing and management of all appropriate forms.
• Performs office functions.
• Accurately performs secretarial duties (i.e. correspondence, typing and adding monthly mileage).
• Maintains inventory of office supplies & medical supplies.
• Verifies current license of physicians with temporary privileges to appropriate institutions and/or licensing agencies.
• Call or fax physician orders or request.
• Send referrals to appropriate disciplines.
• Patient chart registration.
• Insurance verification/precept.
• Aide scheduling.
• Send and track physician orders.
• Answer telephone and give factual information pertaining to Home Health according to the nature of the questions and within guidelines of regulations.

• Orders equipment for patients.
• Prepares Medical Records for storage.

FUNCTIONS AS CO-OPERATIVE MEMBER OF HEALTH CARE TEAM

• Understands and maintains client confidentiality.
• Understands and maintains open lines of communication
• Is economical in the utilization of supplies and equipment.
• Completes assignments in a timely manner.
• Cooperates with other staff members, hospital personnel and clients in a professional manner.

CUSTOMER SERVICE:

• Promotes good working relationships among staff & other department: treats everyone with respect & courtesy.
• Demonstrates Service Plus skills.
• Respects patient/employee confidentiality.
• HCHB experience a plus.

ORGANIZATIONAL COMMITMENT:

• Displays a professional team oriented behavior
• Responds positively to supervisor's direction professional accepting guidance.
• Demonstrates willingness to adapt to new tasks, duties, and responsibilities.
• Has individually or served on a team to improve work processes to improve efficiency.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school graduate. Possess typing skills and knowledge of medical terminology. Good communicative skills. Must demonstrate maturity. Computer training or experience in basic computer skills.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to read and understand the written treatment care plan, write and carry out instructions, and communicate with clients and/or families and emergency personnel. Demonstrates interest in and empathy with the home care client and family members. Demonstrates positive interpersonal skills necessary to work productively with clients, families, and co-workers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Hospice & Palliative Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Scheduling: 1 year (Preferred)
• Customer Service: 3 years (Preferred)
• Hospice or Home Health: 1 year (Preferred)
• HCHB: 1 year (Preferred)

Ability to Relocate:

• Flint, MI 48532: Relocate before starting work (Required)

Work Location: In person