Horsham Key Holder

As a leader of a small but dynamic team, the Key Holder will be involved in all aspects of the ReStore's retail operation. Responsibilities include training, leading, and providing support for staff and volunteers, serving as Manager on Duty in the absence of other Managers, providing excellent customer service to increase our sales, stewarding our donors, customers, and volunteers, and performing other duties as assigned.
Key Responsibilities:
Provide support to the Restore Director and Management team as requested, serving as Manager on Duty when necessary.
Provide excellent customer service to our donors, customers, and volunteers.
Train, supervise and support ReStore Associates and volunteers assuring compliance with all policies and procedures for sales, safe handling, and display of merchandise.
Processing donations includes occasionally driving our box truck to pick up donated goods.
Assist with the planning and efficiency of donation drop off and pick up and assist with unloading donation trucks.
Handle cash, credit, and inventory transactions assuring all cash control policies are followed.
Stock and display merchandise safely and in a manner that encourages sales.
REQUIREMENTS
Understanding of, and enthusiasm for, the Habitat for Humanity mission.
Excellent customer service and communication skills.
Ability to thrive in a fast-paced environment.
Ability to work collaboratively as well as independently.
Strong organizational and time management skills.
Ability to work with people from all backgrounds and varying degrees of experience.
Creative problem-solving skills.
Aptitude to report on the effectiveness of ReStore efforts through revenue evaluation, customer tracking, etc.
High School Diploma or equivalent.
At least two years of retail or related experience.
Previous work with volunteers is a plus.
A valid driver's license, reliable transportation, and willingness to travel as needed are required.
Employment contingent upon completion of successful background check and child abuse clearance.
Please send resume to Joseph Wood <[emailprotected]> NO PHONE CALLS PLEASE
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