Address
Form of workJob Description
RESPONSIBILITIES OF THE EXPERIENCED AUTOMOTIVE SERVICE ADVISOR:
- Greet customers promptly.
- Obtain customer and vehicle information.
- Clearly report all vehicle symptoms as described by the customer.
- Determine and recommend needed maintenance based on age, mileage, and history of the vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Establish follow-up time.
- Monitor the progress of each vehicle throughout the day, and update customers frequently.
- Verify that the final invoice reconciles with the work performed on the car repair order.
- Explain all completed work and charges to customer.
REQUIREMENTS OF THE EXPERIENCED AUTOMOTIVE SERVICE ADVISOR:
- Proven record of achieving exceptional customer satisfaction.
- Past experience as an Automotive Service Advisor, Assistant Lane Manager, or Service Consultant is a must, 2 years a must.
- Friendly and enthusiastic attitude.
- Must be able to work in a fast pace environment.
- A desire for a long-term career with a growing organization.
- Personal and professional integrity.
- CDK computer experience is a plus.
BENEFITS:
- 4/11 scheduling.
- Medical / Dental Insurance.
- Paid Time Off.
- Paid Holidays.
- 401k retirement plan.
- 401k company match program.
Equal Opportunity Employer.
Honda and Toyota of Seattle has been selling and servicing Honda's and Toyota's since 1986 and 1992, respectfully. We are a family-owned business with deep roots in the Seattle community. We take pride in promoting our co-workers from within all of our dealership departments. If you’re looking for a career in the automobile business and want to be treated like family, come see what Honda and Toyota of Seattle has to offer you!
