Homecare Team Coordinator-- Hudson

Description:

POSITION: Homecare Team Coordinator

REPORTS TO: VP of Caldwell Service Area

FLSA STATUS: exempt

POSITION DESCRIPTION: Coordinate and oversee the activities of the clinical Homecare Team with attention to quality and timeliness. Homecare team may include registered nurses, certified nursing assistants, licensed practical nurses, medical social workers, chaplains. Ensure the delivery of exceptional, compassionate, and comprehensive care to patients facing life-limiting illness served by AMOREM.

EDUCATIONAL QUALIFICATIONS:

• Minimum: Bachelor’s degree in nursing, social work, or comparable degree in healthcare or health sciences required
• Strong background in healthcare, particularly in hospice and palliative care settings. Prior direct patient care experience in hospice and end of life care is preferred.
• CPR certification (RN only)
• Healthcare supervisory experience
• Master’s degree in nursing, social work, or divinity preferred
• Hospice certification preferred

Requirements:

DUTIES AND RESPONSIBILITIES:

• Assist in orienting new team members, as directed
• Participate in quality improvement program
• Adhere to strict confidentiality
• Adhere to safety policy and practices
• Complete employee time record accurately per policy
• Cooperate with all government agencies and outside auditors
• Assist with updating policies and procedures, as appropriate
• Complete annual TB screening
• Assure all license, certifications, continuing education information and any other required documentation are submitted to human resources and kept current
• Maintain up-to-date documentation required and specified in Hospice policy and procedure
• Perform other duties assigned by supervisor
• Partner with social work team leader to assure quality patient/family care
• Assure adequate staffing to provide quality services to patients/families
• Assure outpatient treatment services are appropriate and coordinated with business services and social work team leader
• Be available daily to provide direction to team assuring appropriate interventions
• Review time records for accuracy and approve
• Assure team members have adequate supplies, equipment and physical space
• Maintain current knowledge and competency in providing care to terminally ill patients and their families
• Assist with entering Hospice referrals into software system, as needed
• Coordinate the determination of appropriateness of referrals with hospice physicians
• Coordinate patient assignment of primary nurse and certified nursing assistant
• Communicate with on-call team members and patient care unit staff on regular basis
• Supervise certified nursing assistant assignments
• Assure timely and appropriate utilization review of patients
• Coordinate pharmacy, medical equipment and other contracted services and monitor compliancy
• Coordinate delivery of care with primary team and attending physician
• Be available to receive telephone calls from staff, physicians, health care facilities, and families to coordinate services with primary team
• Perform duties of primary nurse, and patient care unit nurse, as needed
• Coordinate continuous care services
• Assist with the maintenance of medical records assuring accuracy, completeness, and compliance with all regulations and standards
• Supervise patient medical supplies inventory
• Assure monthly skilled nursing audits are completed
• Assess outpatient services and assure appropriateness
• Make appropriate CNA assignments via Cell Trak, update assignments and make corrections, as needed
• Communicate all clinical information to director of nursing services and director of support services, as appropriate
• Assure 24-hour on-call services and be available for on-call services, as needed
• Teach electronic charting to permanent new nursing staff
• Interview, hire, and supervise all nursing services team staff, complete all required performance evaluations and clinical competencies
• Coordinate orientation for new nurses and certified nursing assistants
• Assure all nursing services staff promote the philosophy of hospice as directed by the chief executive officer
• Assure all home care nursing services staff adhere to personnel policy
• Coordinate continuing education for registered nurses and certified nursing assistant staff
• Complete reports and other statistical data as requested
• Keep abreast of all regulations and communicate information to nurses and certified nursing assistants
• Rotate administrative back up call, as scheduled
• Assess staffing patterns on an on-going basis and apprise director of nursing services of needs

PHYSICAL QUALIFICATIONS:

• Speech and hearing skills necessary for telephone interaction and face to face contact
• Visual acuity to read chart and physician’s orders
• Ability to stand and walk for long periods of time
• Manual dexterity to establish IV sites, manipulate tubing, and other patient care supplies
• With assistance, ability to lift and support an average of 150 pounds
• Ability to sit as required to perform duties
• Ability to pull/push, and bend frequently
• Ability to squat, kneel, climb, and balance

SPECIAL REQUIREMENTS:

• Must have an automobile with required insurance coverage and state driver’s license