Homecare Scheduling Coordinator/Manager/Coordinator With Clearcare Experience

As a thriving, award-winning Home Care Agency for one of the largest home care franchises in the country, we are seeking an energetic and team-spirited person to join our scheduling team. We love helping people in need and your role will be to orchestrate good match-ups (caregivers to clients) to ensure our clients have the right people caring for them.

Do you want to work with a GREAT TEAM of professionals who love working as a team to improve the quality of life for those we serve?

Full Time Position/In Office (i.e. not remote) with opportunities for modest hybrid model once you've proven yourself.

Position Overview

• Collaborate with other office team members, including schedulers, to fill ALL OPEN SHIFTs with qualified team members (caregivers)
• Must be a team player who sees the big picture!
• Must have excellent interpersonal skills since you'll be the the "face" of the company working with clients and employees (caregivers)
• MUST BE proficient in ClearCare!!
• Responsible for customer service and relationship management ensuring that clients receive the highest quality of care through the caregivers we assign to them (skill set to demand matching)
• Responsible for orchestrating, monitoring, and communicating care coordination details to all team members, other providers, and family members
• Responsible for covering all requests for service and resolving scheduling conflicts
• Responsible for co-managing a team of caregivers
• Responsible for identifying and addressing scheduling issues (i.e., call offs, no shows, etc) and uses good judgment to evaluate and implement solutions
• Responsible for analyzing, evaluating, and forecasting staffing level needs based on trending of client demand
• Responsible for making recommendations to owners to maintain staffing levels
• Responsible for creating schedules that maximize the client experience, meet caregiver needs, and control overall agency costs (i.e., overtime)
• Must be a team player who works closely with other team members to reach company goals
• Must be open to working on-call as business needs require

This job description is intended to provide an overview of the role and is not intended to be all-inclusive. The person taking on this role may be expected to perform other reasonable related duties as assigned.

Compensation would be in the range of $35 to-$50k with bonus opportunities based on performance.

We offer health benefits, retirement plan, vision, dental, and chiropractic.

Please apply with your salary requirements and what makes you the best person for this role

Compensation: $35,000.00 - $50,000.00 per year

Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.

To our care team members, we commit to deliver the following experiences when you partner with Right at Home:

• We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
• We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
• We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
• We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.