Position Overview
The Area Director of Operations is responsible for overseeing the operations of multiple Aveanna locations. Manage assigned locations day-to-day operating activities to include driving the growth of the business, nurse recruiting and retention, clinical and regulatory oversight, and delivery of care and customer satisfaction. This position is responsible for managing budgeted expenses and cash collections to deliver appropriate financial results. Assists the Area Vice President of Operations in carrying out Aveanna’s Mission and Five C’s Business Plan within the established Area of responsibility.
Essential Job Functions
- Responsible for creating, developing, and maintaining effective and efficient operational processes and systems that are aligned with Company’s business objectives.
- Provides overall leadership to the Executive Director and location teams
- Creates an environment focused on continuous improvement.
- Partners with the Area Vice President of Operations to manage the operations to include all clinical, financial, growth, risk & compliance initiatives.
- Performs ongoing assessments of market trends and competitive landscape in support of the business growth strategy and provides oversight of service delivery execution.
- Assists with developing, attracting, and retaining a high-performing workforce.
- Identifies process improvement opportunities.
- Responsible and accountable for the financial management of assigned locations, including billing and accounts receivable management.
- Collaborates with Executive Directors to ensure continued branch growth by expanding new and existing client base.
- Provides the most appropriate quality patient care by ensuring patient care goals and standards of care are met.
- Provides overall leadership to Executive Directors and location teams to promote teamwork and to ensure objectives are accomplished with measurable results. Provides direction and constructive feedback.
- Assists with development and execution of location budget and annual business plan.
- Ensures that all programs, policies, procedures, and practices are in alignment with all local, state, and federal guidelines.
Requirements
- Bachelor’s degree or equivalent
- Experience in adult homecare services or similar multi-site healthcare services business
- Professional health related credential or license within the state of practice
- Valid Driver’s License and Acceptable MVR
- Five years of experience in proven leadership role, related health care management, or home care management experience
- Willingness to travel frequently between assigned locations
- Strong computer skills and knowledge of basic software (Word, Excel, Outlook)
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
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