Home Consultant

Position Description: Home Consultant

Lumbee Homes is a Christian-owned company providing manufactured homes to individuals across the Carolina's. At Lumbee Homes, we strive to provide our customers with an extraordinary experience that each new homeowner deserves.

As a Lumbee Homes Home Consultant, your job is to provide an outstanding experience for each of our customers from the beginning to the end of the home-purchasing process. You will accomplish this goal by assisting prospective customers in identifying a floor plan, selecting their desired options, and coordinating the construction process.

To be successful in this role, Home Consultants must be able to create a positive relationship with our customers and contractors that allows prospective customers to have the confidence to select Lumbee Homes as their housing solution.

Our commitment to creating an outstanding customer experience is unparalleled in the housing industry. It is our mission at Lumbee Homes to ensure that all homeowners receive first-rate customer service from the time they visit one of our Home Centers all the way through to the time they take ownership of their new home.

Responsibilities and Duties:

• Lumbee Ambassador – Protect the Lumbee Homes branding and assets by maintaining a high level of integrity throughout the sales process.
• Active Learner – Be willing to develop expertise in areas such as finance mortgage concepts, product, sales acumen, sales presentation skills and your local market.
• Customer Follow-up – Maintain customer files and provide timely follow-up with prospective buyers.
• Merchandising – Assist general manager by helping select inventory, decorate model homes and maintain their appearance.
• Product Demonstration – Show prospective customers display homes, demonstrate features and benefits to create added value.
• Sales – Facilitate the buying process by building trust, meeting needs and converting prospective customers to satisfied homeowners.
• World Class Customer Service – Provide a great home buying experience by exceeding the customer expectations and honoring commitments.

Requirements:

• Strong Verbal Communication Skills
• Able to Excel and Contribute to a Team Environment
• Reliable and Dependable
• Excellent Organizational and Time Management Skills
• Professional Demeanor and Appearance
• Understanding of the Retail Work Environment
• Able to Pass a Criminal Background Check and Post-Offer Drug Screening
• Able to Obtain the Appropriate Manufactured Homes Sales Licensing

Benefits:

• Hourly Pay plus Commission
• Paid Time Off
• Health Insurance

Schedule:

• Day Shift
• Monday-Saturday

Job Type: Full-time

Pay: $65,000.00 - $150,000.00 per year

Benefits:

• Health insurance
• Paid time off

Experience level:

• 4 years

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 5 years (Required)
• Finance: 2 years (Required)

License/Certification:

• Driver's License (Required)
• Manufactured Home Retail Salesperson License (Required)
• Certified Notary Public (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person