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Form of workJob Description
Primary Talent Partners has a 12 Month Contract wit one of our Huge Oil and Gas Clients
Helpdesk Technician Responsibilities:
· Provide direct technical support for issues involving hardware, software, and networking for users throughout the company while providing exceptional customer service.
· Field incoming requests from multiple sources, prioritize critical issues, and escalate issues to appropriate team members if needed.
· Use strong problem-solving skills to resolve issues in a fast-paced environment while maintaining a positive attitude.
Essential Duties and Responsibilities:
· Respond to user requests for support and resolve problems.
· Monitor and respond quickly and effectively to requests received through the helpdesk.
· Install, test, and configure new workstations, peripheral equipment, and software.
· Monitor system performance and functionality.
· Provide support to our driving associates in person and over the phone.
· Document processes and solutions.
· Participate in Refinery projects as assigned.
Qualifications REQUIRED:
· Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
· Knowledge and/or experience with administrative functions and/or the IT/Refining industry would be helpful.
Abilities:
· Motivated and team-oriented professional.
· Strong organizational, computer, and customer service skills required.
· Must possess excellent interpersonal communication skills, attention to detail, analytical, forward-thinking, and ability to multi-task.
· Must be outgoing, confident, and self-motivated.
· Must possess the ability to effectively learn and acquire new knowledge and skills.
· Willingness to work overnights or weekends if needed.
· Accurate typing at least 45 WPM.
Hours:
· Contractor will start will day shift and move to 11:30-10p, 4 days a week after training is complete
Experience, Education, and Training:
· A Bachelor’s Degree from an accredited University in Information Technology or related field is preferred; minimum one year of relevant technical experience is required.
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Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
#PTPJobs
#LI-PTP
Helpdesk Technician Responsibilities:
· Provide direct technical support for issues involving hardware, software, and networking for users throughout the company while providing exceptional customer service.
· Field incoming requests from multiple sources, prioritize critical issues, and escalate issues to appropriate team members if needed.
· Use strong problem-solving skills to resolve issues in a fast-paced environment while maintaining a positive attitude.
Essential Duties and Responsibilities:
· Respond to user requests for support and resolve problems.
· Monitor and respond quickly and effectively to requests received through the helpdesk.
· Install, test, and configure new workstations, peripheral equipment, and software.
· Monitor system performance and functionality.
· Provide support to our driving associates in person and over the phone.
· Document processes and solutions.
· Participate in Refinery projects as assigned.
Qualifications REQUIRED:
· Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
· Knowledge and/or experience with administrative functions and/or the IT/Refining industry would be helpful.
Abilities:
· Motivated and team-oriented professional.
· Strong organizational, computer, and customer service skills required.
· Must possess excellent interpersonal communication skills, attention to detail, analytical, forward-thinking, and ability to multi-task.
· Must be outgoing, confident, and self-motivated.
· Must possess the ability to effectively learn and acquire new knowledge and skills.
· Willingness to work overnights or weekends if needed.
· Accurate typing at least 45 WPM.
Hours:
· Contractor will start will day shift and move to 11:30-10p, 4 days a week after training is complete
Experience, Education, and Training:
· A Bachelor’s Degree from an accredited University in Information Technology or related field is preferred; minimum one year of relevant technical experience is required.
\
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
#PTPJobs
#LI-PTP
