- High School diploma with 5+ years of prior relevant experience
- Customer service-focused attitude
- Current Public Trust clearance
- Ability to maintain a Public Trust clearance
- Past experience providing IT (Tier II) support in a Windows office environment
- Excellent written and verbal communication skills
- Use of an ITSM ticketing system
Job Type: Contract
Schedule:
- Monday to Friday
Experience:
- Technical support: 5 years (Preferred)
- Computer Troubleshoot: 3 years (Preferred)
- Ticketing System: 2 years (Preferred)
License/Certification:
- Public Trust (Preferred)
Work Location: In person