Address
Form of workAlberici Group, LLC is currently seeking to add a Helpdesk Specialist, or Technical Support Analyst,to our growing St. Louis-based Technology Services team. The Technical Support Analyst installs, modifies and makes repairs to computer hardware/software systems and provides first level technical support assistance to system users.
Alberici is a diversified construction company that partners with leading organizations to buildthe critical structures that improve lives and strengthen communities.
Since our founding in 1918, Alberici has built some of North America's most challenging projects. Along the way, we've earned a reputation for executing with quality, safety and trust backed by 100+ years of experience providing construction solutions to the automotive, commercial, civil, energy, food & beverage, healthcare, heavy industrial, industrial process and water industries.
When it comes to our team, Alberici employees are built differently. We seek the best and brightest, and are committed to investing in our people and providing the training and resources they need to learn, grow and advance.
Are youBuilt for the Challenge?
Position Overview:
- Configures and installs computer hardware and software.
- Maintains IT work areas.
- Upgrades hardware and software components.
- Maintains IT hardware asset and software tracking.
- Remains abreast of changes in user and system software and hardware requirements.
- Provides first level end-user support.
- Maintains IT helpdesk ticketing system.
Qualifications:
Two-year degree/certificate from a college or technical school; and one to three years related experience and/or training; or equivalent combination of education and experience.
#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
