Address
Form of workCTG is currently assisting one of its premiere clients in staffing a Help Desk Analyst in Rochester, NY. For more information, please reach out to Emily.drew@ctg.com.
Location: Rochester, NY
Position: Help Desk Analyst
Pay: Based on Experience
Job Type: Contract Hours: Monday - Friday / 7:30 am - 4 pm
We are looking to add an additional Help Desk Analyst in support of our growth on a contractual basis with strong hardware experience. The position will consist of serving our Windows 11 deployment which will include deployment of new PCs and Laptops.
Education and Experience Requirements:
Required Skills: EUC (End user computing) IT resource, Varied IT / multiple jobs tasks. DESKTOP / HELPDESK Windows 11/Win 10 deployment experience. Primary Service project laptop replacement - Image new PC, assist users with migrating to new PC. Primary Windows 11 deployment project work, assist users with migrating to new PC. Win 11 / Aged Hardware replacement - Image new PC, assist users with migrating to new PC. Ad-Hoc , assist with HELPDESK/desktop Ivanti Service Manager tool for incidents and requests queue as directed. Ad-Hoc Follow up with end user email request as directed.
Additional Information No third party resumes will be accepted. Drug testing and/or other employment-related inquiries may be conducted. All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors). CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. Candidates must currently reside in USA. CTG is an Equal Employment Opportunity employer. CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume to Brandon.Baumann@ctg.com
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
