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Form of workApply Job no: 3CCQ7 nextSource invites you to join our talent community for Help Desk Analyst. Our clients are often looking for Help Desk Analyst. to support their ongoing business needs.
Description: Provide initial support for customer inquiries received via the telephone and/or internet for the Credentialing online applications (Echo Credentialing). Assess nature of the customer's problem and may resolve simple and basic support issues. For more complex issues, directs the customer to appropriate business or technical customer support specialist.
Enter requests into Help Desk ticketing system. This position requires a person with the technical skills to provide additional, dedicated support to physicians (remotely) that are utilizing a new online based system to complete their initial and/or recredentialing applications for privileges at one or more of our facilities. This includes troubleshooting of remote access, client account creation/modification and validation.
Compensation for this position will range from $25-$29/hr. nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences.
Or for any other reason. nextSource is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talent@nextSource.com.
Published on 01 Aug 2023, 8:52 PM
