Address
Form of workYour Title: Help Desk Technical Support
Job Location: Princeton, NJ (On-site)
Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently? The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS and is the perfect role for someone looking to leverage their expertise in being the face of the IS department.
What You Will Do
You will support a variety of end-users and software developers and interface and collaborate with other IS departments to ensure that the office and users are working efficiently and that their technical needs are met. You'll provide world-class customer service and work with a cohesive global IS team.
What Skills & Experience You Should Bring
Trimble's Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Pay Equity
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Hiring Range:
21.06
26.32
Bonus Eligible?
No
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact
AskPX@px.trimble.com
Job Location: Princeton, NJ (On-site)
Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently? The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS and is the perfect role for someone looking to leverage their expertise in being the face of the IS department.
What You Will Do
You will support a variety of end-users and software developers and interface and collaborate with other IS departments to ensure that the office and users are working efficiently and that their technical needs are met. You'll provide world-class customer service and work with a cohesive global IS team.
- Support end users with desktop support and deployment of hardware and software.
- Display a high-level of customer service and professionalism.
- Resolve issues individually or in conjunction with other IS staff and resources in a timely and effective manner.
- Communicate with peers, other IS staff, IS management, business group managers, and other employees in support of end users and the corporate IS infrastructure.
- Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble's computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets.
What Skills & Experience You Should Bring
- 2+ years of related experience.
- Skills to set up, operate, and troubleshoot a wide variety of equipment and systems.
- Experience with Windows, macOS, Linux, mobile devices, tablets, printers, conference room equipment.
- Basic network troubleshooting experience.
- Experience with Google Workspace for enterprise collaboration is a plus.
- IT certifications such as ITIL, CompTIA A+, etc, preferred
Trimble's Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Pay Equity
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Hiring Range:
21.06
26.32
Bonus Eligible?
No
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact
AskPX@px.trimble.com
