Help Desk Technical Support 1

Company	Sr. System/Software Developer #3 v2 - Sun Technologies IncSee more
Address	Duluth, GA
Form of work	Full-Time
Category	Information Technology

Job description

Job Title : Help Desk Technical Support 1

# of positions: 2

Location: Newport News VA

Type: Contract

Estimate Start: 10/25/2012

End: 10/24/13

First Shift 7:30 AM - 4:00 PM

Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems

AA or other 2 year technical degree in related discipline and 0 years experience

Refer code: 7187222. Sr. System/Software Developer #3 v2 - Sun Technologies Inc - The previous day - 2023-12-17 12:49