Address
Form of work
SalaryGreat experiences are delivered one interaction at a time.
Tactis is adding to its experience delivery team. A qualified Help Desk Operations Manager has:
- Experience: you have 7 years of experience in providing technical support, in a call center environment
- Medical Terminology Knowledge: knowledge of medical terminology is crucial.
- Education: you have a bachelor's degree or equivalent experience.
- Supervision Experience: you have 5 Years experience leading a team
About this position:
- Remote: this position works 100% from a dedicated home office.
Tactis is a full lifecycle customer experience agency working for organizations across all points of communication, combining human touch with digital expertise to create outcomes that matter. We design and implement intelligent solutions that ensure users have a personalized, consistent experience across all digital and human touch points.
Tactis is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Tactis, LLC is certified as a HUBZone Small Business Concern under the Small Business Administration. You will be asked to provide documentation to confirm your residency required to maintain this status.
Tactis requires all employees to be fully vaccinated against COVID-19 or have a valid medical or religious exemption from receiving a COVID-19 vaccine.
This job posting is intended to describe the general nature of work being performed. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
