Healthcare Records Specialist-QA506801

NOTE: All applicants must comply with ICL/NYC’s vaccination policy.  Individuals selected for employment cannot begin working until they  provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

ESSENTIAL JOB FUNCTIONS: 

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

• Organize record requests systematically, ensuring proper indexing, labeling, and classification for easy retrieval and tracking.
• Implement and maintain efficient record storage systems, both physical and electronic, ensuring confidentiality, security, and compliance with privacy regulations.
• Respond to requests for person records from authorized healthcare professionals, legal requests (i.e. court orders), record review requests from insurance companies, and other requests ensuring timely retrieval and accurate distribution of requested documents.
• Maintain proper tracking and documentation of record requests, ensuring compliance with legal requirements and organizational policies.
• Collaborate and coordinate with programs, compliance staff, and other stakeholders to ensure the full retrieval of requested records.
• Perform data quality checks to ensure completeness and accuracy of entered information, and promptly address any errors or inconsistencies.
• Communicate effectively with internal staff and external parties regarding record requests, policies, and procedures.
• Stay updated with relevant laws, regulations, and industry standards related to healthcare record management, privacy, and security.
• Adhere to legal and regulatory requirements, such as HIPAA (Health Insurance Portability and Accountability Act), ensuring the protection of person confidentiality and privacy.
• Assist in the preparation of regularly scheduled reports.
• Schedule and coordinate staff and other meetings.
• Perform other tasks as assigned. 

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communication and interpersonal skills to interact with diverse stakeholders effectively.
• Ability to prioritize tasks, manage time efficiently, and work independently or as part of a team.
• Proficiency of Microsoft Office software, such as Excel;
• Auditing skills;
• Effective problem-solving skills;
• Ability to work independently;
• Ability and willingness to work with culturally diverse employees.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in an accredited college or university in a related health care field; OR
• High School diploma or equivalent and additional certification or training in medical records management;
• A minimum of 2 years prior experience in a medical records department or like setting preferred;
• RHIT certification preferred.