Healthcare General Manager Branch Manager

Job Summary

The primary business services is non-medical, caregiver services throughout the Montgomery area. The General Manager position reports directly to the owner.

The General Manager tirelessly recruits team members, invests in team members to be the best care provider in Montgomery, is ultimately the leader inside the office and out. By way of a positive approach, collaboration and communication, lead, promote sales and create a positive identity for the company through marketing and personal visits. This leader has the heart and ability to be forward facing at times or the champion behind the scenes, making an impact on this business daily. The Right at Home goal is to establish long-standing relationships by way of one-on-one interaction. Lead by example internally and throughout the entire Montgomery area.

Operations Essential Functions

• Creative approaches to caregiver recruitment, assists with outbound calls and other sourcing of team members.

• Provide leadership, management, and marketing to ensure the success of the company.
• Implement the policies and procedures of the company.

• Maintains an ongoing liaison with clients, client families, company employees, and outside contractors.

• Ensures the accuracy of public information materials and activities.

• Maintains compliance with applicable laws and regulations and implements corrective action in response to reports or complaints from regulatory agencies, clients or client family/representatives.
• Promotes and represents the company in the community through sales, marketing, and public relation efforts.

• Participates in company quality improvement activities.

Experience, Knowledge, Skills, Abilities and Availability

• Must be creative, self-motivated, and have a pleasant and helpful disposition.

• Must possess effective written and verbal communication skills, problem solving skills, and apply good judgment based on the principles of sound management.
• Read, write, speak, and understand English as needed for the job.
• Have a valid driver?s license and use of an insured automobile or access to adequate transportation.
• Health care administrative or recruiting experience a plus.
• Competitive mindset to drive results.
• Excellent interpersonal communication skills and energy.
• Exceptional telephone skills.
• Strong inside sales skills ? ability to motivate talent and convert inbound inquiries into appointments.
• Knowledge of common medical terminology.
• Able to work independently, demonstrating sound judgment.
• Basic office and computer skills and organizational abilities (Microsoft Office)
• Experience with direct care, caregiving, CNA or PCA certification a plus.

Please include a resume.