Address
Form of workJob Description
Description:
Customer service representative working in a call center environmentHandling inbound calls and some follow up callsAnswers calls and questions on prior authorization, general questions and some confidential informationGreat customer service with high level attention to detail. Entering information accuratelyMeasured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.Utilize multiple systems and programs to track information and update communication with customers
Skills:
PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy
Top Skills Details:
PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy
Additional Skills & Qualifications:
1 year of call center experience is most importanthigh volume calls in a medical office can be accepted if they were taking 40+ calls a day
Experience Level:
Entry Level
About Aston Carter:Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
