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Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.
We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.
U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.
St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.
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For the health of our community ... we are proud to be a tobacco-free campus.
Job Summary:
Assists with the efficient operation of the department. The job is responsible for supporting patient care in the performance of reception, support, and general clerical duties including receiving incoming calls and visitors, facilitating communication among staff and maintaining department records.
- Address staffing needs upon request.
- Monitors nursing personnel information to keep accurate and up to date.
- Demonstrates ability to use available software programs.
- Contributes to the efficient operations of the unit and department.
- Follows the directions of the nurse manager by collecting unit data to identify trends and improve unit outcomes.
- Greets and assists all customers, physicians, patients, visitors and employees in a friendly and timely manner. Facilitates and directs communication among visitors, employees and physicians within the assigned work area. Assists physicians in locating patients, staff and information. Maintains and updates phone list/database/etc.
- Maintains a neat and organized work environment; orders, stocks and replenishes supplies and equipment as necessary; identifies and reports problems with supplies or equipment; enters equipment repair requests in system, tags equipment and removes from service.
Excellent verbal and written communication skills.
Ability to manage multiple tasks and priorities in daily and long-term assignments.
Preferred:
One year of clerical work experience or related experience in the health care field and entry level computer experience.
