Health Coach - Well-Being

Well-Being Department Specifics

Responsible for supporting health promotion and well-being programs aimed at encouraging members to adopt healthy lifestyles by actively participating in well-being activities. Position will provide assessment; health education and behavior change presentations using a collaborative approach to facilitate change.

• Assist in the identification, development, and promotion of member health education needs by attending events and open enrollment fairs coordinated with external customers and internal account managers, if needed.
• Perform research and communicate on relevant topics in health promotion and disease prevention.
• Facilitate collaboration between health education resources, the community, and the company.
• Comply with applicable regulatory and licensing requirements such as NCQA, CMS, URAC, etc.
• Monitor and report events and/or presentations metrics (e.g. outcomes).
• Work with external customers to track and maintain annual calendar of well-being presentations and events.
• Prepare presentation/display materials and conduct targeted education/well-being presentations targeting specific health strategies for designated populations.
• Serve as liaison between internal account managers and external customers to champion and develop presentations aimed at prevention and well-being.
• Bachelor’s degree in Health Education, Health Promotion, Nutrition, Nursing, Exercise Physiology or Social Work required.
• Two (2) years experience in a health promotion/education setting, counseling on health topics such as nutrition, exercise, cholesterol, hypertension, stress, alcohol, and smoking.
• Valid and unrestricted Michigan driver's license is required.
• Clinical knowledge of disease prevention and well-being strategies.
• Working knowledge and understanding of health behavior change theories, counseling, interviewing techniques, strategies and application required.
• Ability to plan, implement and evaluate employee disease prevention and health promotion programs.
• Reliable transportation, current auto liability coverage and an acceptable driving record as travel is required.

Responsible for supporting health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities. Position will provide assessment; health education and behavior change counseling using a collaborative approach to facilitate change.

• Assist in the identification and development of member health education needs through health assessment activities that may include online health risk appraisal, telephonic outreach, etc.
• Provide telephonic outreach and counseling on member compliance with nationally accepted health prevention guidelines and general health and wellness strategies.
• Perform research and communicate on relevant topics in health promotion and disease prevention.
• Facilitate collaboration between health education resources, the community, and the company.
• Comply with applicable regulatory and licensing requirements such as NCQA, CMS, URAC, etc.
• Monitor, evaluate and report programs’ effectiveness (e.g. outcomes).
• Prepare presentation/display materials and conduct targeted education/wellness programs targeting specific health strategies for designated populations.
• Serve as liaison between internal and external stakeholders to champion and develop programs aimed at prevention, wellness, and disease management.

QUALIFICATIONS

• Bachelor’s degree in Health Education, Health Promotion, Nutrition, Nursing, Exercise Physiology or Social Work required.
• Master’s degree in related discipline preferred.
• Two (2) years experience in a health promotion/education setting, counseling on health topics such as nutrition, exercise, cholesterol, hypertension, stress, alcohol, and smoking.
• Other education and/or experience may be required based on designated departmental assignment.
• Certified Health Education Specialist (CHES) certification, Licensed
• Registered Nurse (RN), American College of Sports Medicine (ACSM) certification. Medical licenses require current unrestricted state of Michigan licensure. Valid Michigan Accident and Health Insurance License.
• Valid and unrestricted Michigan driver's license is required.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work at a high energy level in a team environment with minimum supervision.
• Ability to be flexible and to manage multiple tasks with a strong customer focus.
• Clinical knowledge of disease prevention and wellness strategies.
• Good working knowledge of current industry standard PC software applications (e.g. Microsoft Office Suite) and proven administrative abilities.
• Working knowledge and understanding of health behavior change theories, counseling, interviewing techniques, strategies and application required.
• Ability to plan, implement and evaluate employee disease prevention and health promotion programs.
• Reliable transportation, current auto liability coverage and an acceptable driving record as travel is required.
• Knowledge of NCQA, CMS, URAC, HEDIS standards as applicable to designated department assignment.
• Other related skills and/or abilities may be required to perform this job based on designated departmental assignment.