Address
Form of workHead of Revenue (VP level position)
Full Time located in Pleasanton, CA
Introducing Cheetah
Restaurants and small businesses account for hundreds of billions of dollars in annual purchasing, yet most of it happens offline. From the humblest NYC slice and a cup of joe to museum-quality lattes (and yes, avocado toast), each order represents a long paper trail and a series of truck deliveries.
With a rapidly growing market presence, Cheetah is already streamlining the daily workflow of hundreds of restaurants and small business owners. Using Cheetah’s services, they manage millions of dollars in monthly purchasing, while Cheetah eliminates the burden of costly sales reps and inflexible, inefficient distribution centers. Partnering with the largest suppliers in the US, Cheetah is bringing the Silicon Valley user experience to an industry that hasn’t evolved in decades. In the process, we’re helping to reintroduce the small business owner to the small farmer, global supply chains to familiar faces, and delivery and logistics workers to increased mobility and new opportunities.
At Cheetah, a relentless executive team has set out to change this reality, armed with deep industry and entrepreneurial experience, personal conviction, and $100M+ in funding from Manna Tree Partners, Sator Grove, Eclipse, Floodgate, and the early backers of Facebook, Lyft and Airbnb.
Unencumbered by the old-school business models and practices, Cheetah has introduced unprecedented transparency in pricing and inventory to the SMB marketplace. In doing so, Cheetah allows the people who form the backbone of local economies to focus on what they love: cooking great food and providing excellent service. From the convenience of their phones, business owners can now order whatever they need, discover new, rare or seasonal specialty products, and prioritize their customers. No more rushing to unload your double-parked van, or waiting anxiously for a truck to show up with your weekly allotment of boxes.
Responsibilities
Manage, grow, and develop the Sales and Marketing organization.
Drive revenue scale and profitability by refining the go-to-market strategy and end-to-end customer engagement strategy, ensuring a world class customer experience and retention.
Your key KPIs will be revenue and margin growth. You will be expected to achieve these KPIs via new customer acquisition and existing customer basket growth
Work with executive team to refine pricing strategies to optimize revenue for each customer segment
Partner with executive leadership to expand Cheetah’s domestic reach, defining strategy for launching into new markets
Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth
Use data to produce greater results for all aspects of Cheetah’s customer facing organization; formulate and track KPIs that drive business performance (such as sales-reps productivity, LTV / CAC, etc.), accurate revenue forecasting, and compensation and incentive design
Provide coaching, counseling and direction to direct reports to ensure their continued professional growth and development
Establish and manage territory alignments to maximize account coverage and penetration
Stay well-connected with customers to ensure broad market needs are being incorporated into the expansion of the Cheetah marketplace
Collaborate with the merchandising/category management teams to advise on merchandising strategy based on customer insights, local market knowledge and company KPIs such as product margin
Qualifications
10+ years of experience Sales and/or Customer Success, 5+ years of experience in sales leadership
Ability to lead others to action by planning, motivating, organizing and controlling work to meet established objectives
Develop and implement change initiatives throughout the organization to drive sustainable revenue growth
Possess an innate ability to channel different points of view, working across all functions to ensure revenue operations are scalable and synchronized throughout customer lifecycle
Significant experience as a general manager or revenue leader with P&L responsibility
Experience reporting and working with Board of Directors
Proven track record of meeting and exceeding sales objectives, and quotas in an SMB focused sales environment
Experience growing revenue in a startup environment from $10M to $50M
Experience with systems evaluation, optimization, and implementation (Salesforce, other CRMs, and marketing automation systems)
Benefits and Perks
Unlimited paid time off
Competitive salary and stock options package
Comprehensive medical/dental/vision insurance
100% Employer-paid Life, AD&D, Employee Assistance Program, and Long-Term Disability benefits
Additional benefit options including accident protection, commuter and parking benefits, flexible spending options for heath and dependent care, 401K plan and pet insurance
Salary Range: $240,000 - $280,000
