Head Of Product

Outdoor Cap has been servicing the needs of the headwear industry for 47 years and is one of the world’s largest companies focused on business-to-business sourcing and manufacturing headwear. With customers in retail, team sports, golf, promotional products and more, working at Outdoor Cap is an opportunity to be part of a growing business building amazing products for some of the world’s greatest brands and companies.

Outdoor Cap is seeking a Head of Product to join our growing team. The ideal person for this role will have the requisite experience, skills, passion, and leadership capabilities necessary to drive continued rapid and profitable growth for our Company. As a member of the Leadership Team, the Head of Product will play a key role in establishing the vision and lead the Company’s sourcing, design, purchasing, and product development teams. This relational leader will be responsible for establishing vision and strategy, implementing strategic plans, developing industry relationship and connection, delivering programs and product offerings, and leading departmental teams with a people-first mentality. The Head of Product will work to enhance the company’s product offering to create a sustainable competitive advantage.

Essential Duties and Responsibilities

• Upholds Outdoor Cap's Mission-Vision-Values and Founder’s Pillars by acting with integrity; working together as a team; treating each other with respect.
• Collaboratively establishes and executes 3–5-year Product roadmap, global sourcing strategy with goals, objectives, and action plans toward implementation.
• Leads strategic planning efforts for the Sourcing, Design, Purchasing, and Product Development disciplines, ensuring that programs and initiatives align to company-wide business objectives and strategies.
• Facilitates and collaborates with a broader Global Strategy team inclusive of cross-functional teams to implement roadmaps and strategic initiatives.
• Leads a business planning process that establishes vision, strategy, and operational plans; and helps provide definition of goals and targets.
• Maintains a strong awareness of the marketplace, competition, trend, and innovation, while communicating those findings to the broader organization, as necessary.
• Partners with the business to communicate at all levels of the organization, regarding building and executing the Product strategy.
• Develops, tracks, and manages annual budgets, including investment and return on investment.
• Responsible for profitability of the organization demonstrating strong financial acumen, P&L management, and monitoring contribution to overhead by business segment.
• Provides sponsorship and oversight for large-scale, enterprise projects.
• Establishes policy and standard operating procedures, adjusting as needed based on business needs and competitive landscape.
• Leads relationship management at a senior level with key customers and partners, ensuring that offerings meet the company’s objectives and evolve as necessary for changing business and marketplace demands.
• Works to develop internal talent that facilitates future growth opportunities for team members in keeping with company’s core values.
• Maintains customer loyalty by ensuring the highest level of service and commitment to the customer at all levels of the organization.

Skills and Competencies

• Demonstrates experience with organizational management, process improvement successes, a strong financial acumen, successes leading complex domestic and international relationships, an exceptional understanding of customer behavior, and keen insights regarding technology and business trends.
• Proven success building high-performing Sourcing, Purchasing, Design, and Product Development teams, working with rapid growth, and implementing change.
• Successful in owning business results and knows how to inspire the team to feel empowered and accountable for their decisions.
• History of being an effective negotiator
• Must be comfortable in high-pressure situations with a win-win attitude and willingness to take ownership of providing a total customer solution.

• Teamwork and Collaboration {Demonstrates commitment to team members and engages in collaborative communication across all departments. Effectively sets priorities and manages timelines to get work done through others. Shows respect, builds trust, and manages conflict with transparency and careful consideration. Analyzes situations, thinks before acting and uses sound judgment when making decisions and offering solutions.}
• Strategic Capacity {Reimagines the future and connects it to the present in ways that others can understand and own. Establishes focus and sets goals and priorities. Effectively communicates vision and strategy. Maintains an elevated level of awareness and understanding of the marketplace, industry trends and competition. Analyzes opportunities and offers innovative and practical solutions to bring innovative ideas to market. Formulates action plans and considers organizational and systematic implications.}
• Customer Service {Demonstrates commitment to our customers and represents Outdoor Cap in a professional manner. Provides exceptional service and responds to customer needs with urgency, thoughtfulness, and attention to detail. Maintains operational awareness. Effectively presents Outdoor Cap’s strengths, capabilities, offerings, and value proposition. Establishes vision and strategy with the customer and develops joint business plans that capture key goals and priorities.}
• Financial Acumen {“Know your numbers.” Demonstrates commitment to accurate sales forecasting, demand planning and inventory management. Maintains awareness of all cost centers, including factory, royalty, commission, inventory and operational cost-to-serve. Develops pricing and promotional strategies that contribute to Outdoor Cap’s financial goals. Effectively communicates plans, projections, and results across the organization, and provides thoughtful narrative on contributing factors.}

Education and Qualifications

• Bachelor’s degree from an accredited university or institution in Business, Marketing or related field, or combination of relevant education and experience.

• 8+ years Sourcing, Product Development, and/or Supply Chain Leadership Experience, apparel, or headwear background a plus.
• Proficient user of Office 365 applications
• Salesforce experience, preferred.

Physical/Mental Requirements

• Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product.
• Domestic travel <25%, International Travel <15%
• Required to have close visual acuity to perform computer tasks and operate other office machinery.
• The person in this position frequently communicates with internal and external customers and must be able to exchange accurate information in a clear and professional manner.
• Ability to move 10-20 lbs. occasionally throughout day.
• Occasional lifting of up to 40lbs in limited trade show environment.
• Able to hear a telephone ring.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.