Head of Global Real Estate & Facilities Americas (f/m/d)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

PURPOSE AND OBJECTIVES

The Global Real Estate & Facilities Organization (GRF) helps SAP run better and is a key enabler for employee efficiency, innovation capability, employer attractiveness and ultimately SAP’s brand value. As a truly global organization, we are responsible for more than 200 locations in more than 70 countries worldwide, managing a real-estate portfolio of more than 1.8 million square meter office space. In addition, GRF is responsible for operating the SAP Data Centers.

As partners for SAP’s business units, we strive for world-class office solutions and customer services.

MISSION AND EXPECTED IMPACT

In this role, the candidate will be accountable for all strategic, tactical, and operational tasks in the areas Real Estate, Project and Facility Management in the Americas region along with delivering tangible projects that aligns business needs and demands with market possibilities and innovative workplace design taking into account future of work in close collaboration with our Global Real Estate team. In addition, act as a business partner for the Board Area “Customer Success” in AMERICAS.

We expect the following impact from this role:

Towards our internal customers: a continuous improvement in effective workplace delivery, location strategies, facilities operation, service orientation towards business demands and a demonstrated leadership in innovative workplace solutions. It’s also expected that the candidate is comfortable with the Transformation Agent, Business Partner and Financial Steward roles.

Towards GRF: A customer and service-oriented delivery organization for Facility Services, project delivery, Real Estate & workplace solutions and source of innovation with a strong focus on continuous improvement and change management.

EXPECTATIONS AND TASKS

What you will do:

• Leads an organization responsible for delivering Real Estate, workplace and facility service solutions based on business, market and trending demands in the Americas.
• Strong communication on executive level 
• High focus on customer satisfaction and service delivery
• Establish solid relationships with internal and external Business Partners and Executives
• Strong leader with high trust level in own organization
• Participate in GRF strategy development and create direction and goals for GRF AMERICAS
• Innovate, design and implement new workplace strategies incl. innovation in workplace design in alignment with global teams
• Supports and facilitates learning and change management processes with a strong focus on developing all members of the team
• Develops and maintains city strategies including workforce planning in alignment and guided by the Global Real Estate team.
• Financial control, analysis, and reporting
• A thought leader representing GRF internally and externally at events and seminars

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

What you will bring:

• A strong leader with focus on customer satisfaction and relationship building able to manage needs and expectations and deliver solutions within financial boundaries
• Ability to build and develop a strong organization, relationships and trust
• Change management and personnel management skill sets
• Strong communication and negotiation skills
• Ability to develop and secure executive support and communicate on executive level
• Solution oriented in customers and stakeholder meetings
• Degree in Facilities Management, Real Estate, Architecture, Finance, Legal or Business with an emphasis on Real Estate; Facilities or Construction preferred
• Membership and participation in Facilities and Real Estate professional organizations is an advantage
• English fluent - other languages are an additional benefit
• Ideally functional knowledge of various aspects in Facilities Management, Construction, Real Estate and Strategic Planning
• Experience in managing virtual teams and work in a global environment and to lead in a global hybrid model
• Innovator who creates and sets best practices and guidelines
• Visionary and ability to translate strategy into tangible objectives and actions
• Strategic thinking and multitasking
• Strong financial acumen – budgeting, forecast, analysis and ability to find cost efficient value creating solutions
• Financial control, analysis, and reporting
• A thought leader representing GRF internally and externally at events and seminars

WORK EXPERIENCE

• Leader with 10+ years people management skills and at least 5+ years’ experience in leading a large service organization in a corporate environment.
• 5+ years’ experience in Americas
• 10 years + Executive level experience ideally in global or regional Real Estate/Facilities/Services Organization with portfolios larger than 200.000 square meter across several countries
• Record in value creation and innovation
• Demonstrated strong ability collaborating with senior leaders and stakeholders

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 190400 - 448,200(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 395194 | Work Area:Administration  | Expected Travel: 0 - 10% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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