Head of E-commerce

We're currently looking for an experienced and entrepreneurial Head of E-Commerce to lead our online sales channels (deako.com, Amazon.com) and unlock our next phase of growth in the USA. This role will report to our VP of Marketing. The ideal candidate is a team player, a world-class operator, with solid experience managing an e-commerce business. In this role, you'll be responsible for the end-to-end and day-to-day DTC e-com channel, owning the customer front end and P&L.

If you have successfully managed an e-commerce site; if you combine delighting customers with delivering your P&L goals; if you are comfortable with change and ambiguity; if you love building things from scratch and embrace the opportunity to wear many hats, we'd love to talk.

In this role, you will:

• Own the delivery our e-commerce revenue and profit goals
• Day-to-day management of company's e-commerce site
• Forecast and measure your channel performance and adjust your priorities where necessary
• Own the end-to-end experience of our DTC channel (Deako.com) and online sales channels.
• Own B2C messaging frameworks and ensure it is consistently used across all outbound marketing
• Define, build the business case and launch new experiences delivering against customer needs.
• Utilize data to gather insights, segment audience, and educate customers on Deako's value proposition to drive sales.
• Partner closely with Product, RevOps, Operations, Sales, Finance, Web, and Data teams to deliver against your vision of the experience and business goals.
• Own the day-to-day management of the e-commerce website, the entire shopping experience on deako.com to improve customer experience that drives further revenue
• Establish the right processes for your team and cross-functional partners to execute and optimize flawlessly and efficiently.

Qualifications

• BA/BS degree in Marketing, Business, Finance or related field. MBA preferred
• 15+ years of experience including 5+ years leading a multi-million-dollar e-commerce business, with a proven track record of delivering revenue/profit targets.
• 5+ years experience leading a team.
• Experience working directly in Shopify, HubSpot and Google Analytics is a must.
• Excels at leveraging data to drive decisions and at prioritizing resources/roadmaps.
• Experience operating both strategically and tactically in a high-energy, fast-paced environment, and fast-growth companies.
• Team-oriented with the ability to partner and influence across the organization at all levels.
• Proven organizational and project management skills with a roll-up-your-sleeves and can-do attitude.
• Experience working in the smart home industry or knowledge of smart home technology is a plus.

Minimum Requirements:

• Bachelor's degree. MBA preferred.
• This role typically requires 15+ years of relevant experience
• Run e-commerce business with revenue and profit targets
• Working cross-functionally on projects and other marketing initiatives