Address
Form of workWhat You'll Do
Cisco Security seeks a Head of Design to lead an organizational transformation of Design for the User Protection Suite, Cisco's offerings that help people at work secure their devices and enjoy safe and unfettered access to the applications they use at work. We are looking for a leader who is confident in establishing a user-centered, service-design-minded strategic partnership with multi-functional peers.
User Protection Suite is a critical part of Cisco Security's shift away from siloed point products toward an integrated platform (think offerings like GSuite, Office 365, Creative Cloud, but for security products). The Design organization is crucial to this shift, with efforts including contributing to a new overarching vision for an improved end-to-end security experience, establishing new user-centered and service design practices to sustainably drive toward that vision, and the development of a robust design system and platform-wide information architecture that ties together Cisco Security offerings for people at work.
The User Protection SuiteHead of Design will be responsible for creating a robust design culture, clear career paths, and training and mentorship opportunities for their team. Along with this, they will be establishing and updating our Product Design, UX Research, Content Design, Design Operations, and Design Systems functions in partnership with the Chief Design Officer for Cisco Security. Among the first tasks for the Head of Design will be articulating a vision for a cohesive integration of the products within the Suite.
Who You Are
The Head of Design for User Protection Suite operates primarily with two product teams, Cisco Secure Access, and Cisco Duo, while maintaining connections to the broader Security Business Group (SBG). As such, their directive is quite broad.
Who You'll Work With
Executive leadership
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
There are so many amazing reasons to join Cisco. Learn more !
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco Security seeks a Head of Design to lead an organizational transformation of Design for the User Protection Suite, Cisco's offerings that help people at work secure their devices and enjoy safe and unfettered access to the applications they use at work. We are looking for a leader who is confident in establishing a user-centered, service-design-minded strategic partnership with multi-functional peers.
User Protection Suite is a critical part of Cisco Security's shift away from siloed point products toward an integrated platform (think offerings like GSuite, Office 365, Creative Cloud, but for security products). The Design organization is crucial to this shift, with efforts including contributing to a new overarching vision for an improved end-to-end security experience, establishing new user-centered and service design practices to sustainably drive toward that vision, and the development of a robust design system and platform-wide information architecture that ties together Cisco Security offerings for people at work.
The User Protection SuiteHead of Design will be responsible for creating a robust design culture, clear career paths, and training and mentorship opportunities for their team. Along with this, they will be establishing and updating our Product Design, UX Research, Content Design, Design Operations, and Design Systems functions in partnership with the Chief Design Officer for Cisco Security. Among the first tasks for the Head of Design will be articulating a vision for a cohesive integration of the products within the Suite.
Who You Are
The Head of Design for User Protection Suite operates primarily with two product teams, Cisco Secure Access, and Cisco Duo, while maintaining connections to the broader Security Business Group (SBG). As such, their directive is quite broad.
Who You'll Work With
Executive leadership
- Active member of the User Protection Suite executive team, contributing to long-term planning and ongoing strategy with Product Management and Engineering leaders
- Active member of the Security Business Group's design leadership team, contributing to overall design process development and experience strategy
- For design within the User Protection Suite, as a means of delivering clarity and delight, as a key contributor to user and customer happiness, and as a driver for invention, innovation, and new critical thinking.
- Recruit, hire, and retain in a remarkably competitive talent marketplace
- Cultivate a Positive Culture: Build and instill a positive and inclusive culture, emphasizing the importance of diversity, equity, and inclusion.
- Establish professional development guidance and career paths
- Mentor managers and leaders in the Design organization on how they can be most effective
- Plan an organizational structure to address the platform-oriented future of the User Protection Suite Team while capably serving existing product lines
- Build relationships with corporate operations functions (HR, Finance, IT) to ensure that the Design team has what it needs to thrive
- Leading sizable (over 50 people) and high-functioning design teams, that include Product Design, Content Design, Design Operations, and Design Systems
- Shipped complex, technical SaaS enterprise products of high quality and with impact for both the business and users
- Change and transformation management, particularly around establishing new practices and processes within product development
- Working with insights derived from quantitative and qualitative research to drive vision and direction
- Successful multi-functional engagement with product management, engineering, and marketing
- Leadership of Design Thinking, Google Design Sprints, and other similar design facilitation efforts
- Executive presence and gravity, credibility at all levels from the Executive Leadership Team to the front line
- Able to freely move between the 10,000 ft of corporate strategy to the 1 in of Design delivery without getting lost in the details
- Perseverance and grit, recognizing that given Cisco's size and complexity, change takes persistent effort over time
- Systems thinker able to lead and weave the various components of User Protection Suite offerings
- A willingness to delegate to others, to maintain focus on that which only you can do
- Passion for the information security space,
- Compelling communicator and storyteller
- Collaboration with HR, facilities, IT, finance, and other operational functions to ensure your team has the resources it needs
- Proven success in building healthy and happy design organizations
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
There are so many amazing reasons to join Cisco. Learn more !
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
