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Form of workSummary Objective: As a Head Coach at Strike Studio, you will play a pivotal role in shaping the member experience, athlete retention, and studio operations. You will be the driving force behind our vision of empowering individuals to unleash their inner athlete.
Essential Functions:
- Deliver the Ultimate Fitness Experience to every member, every time.
- Develop and maintain your training business.
- Help recruit and retain members.
- Monitor, coach, and instruct members in safe and effective exercise tactics.
- Show dedication to the member experience by promoting cleanliness and member engagement.
- Lead initiatives to maximize athlete retention, creating a welcoming and motivating studio environment.
Job Responsibilities:
- Be the primary point of contact for our members, addressing their inquiries and concerns with enthusiasm and expertise.
- Implement effective strategies to guarantee a high level of member satisfaction.
- Implement and track retention programs and share retention statistics.
- Oversee day-to-day studio operations to ensure a smooth and efficient member experience.
- Implement specific processes and protocols to streamline operations.
- Manage timekeeping and CRM software, including adding new coaches, managing schedule changes, and assisting in training new coaches.
- Pull insights and analytics to review with your team, for improved scheduling and streamlined studio operations.
- Conduct daily checks on scheduled Strike Classes within CRM to ensure accurate attendance records and class counts.
- Discuss challenges and solutions related to attendance oversight.
- Assist the membership team by answering more technical questions and providing expertise.
- Communicate necessary repairs or equipment replacement needs to management.
- Host monthly/quarterly workshops to enhance the skills and knowledge of the coaching team.
- Collaborate with the Fitness Director in the process of mitt-work and supporting their initiatives.
Required Knowledge, Skills & Abilities:
- Excellent verbal and nonverbal communication skills
- Excellent listening skills
- Ability to motivate and nurture others.
- Strong work ethic that includes punctuality, organization, and attention to detail
- Ability to maintain a friendly, enthusiastic, and positive attitude.
- Outwardly facing professional appearance
- Confidence and desire to create new relationships quickly.
- Ability to quickly acquire and apply new knowledge and skills.
- Strong competitive & coaching background preferably multiple disciplines.
- Exceptional leadership skills.
- Passion for member engagement and athlete retention.
- A team player who thrives in a dynamic and fast-paced environment.
Required Experience, Education & Certifications:
- A minimum of five amateur fights with pro-level competitors preferred.
- Experience and basic understanding of multiple disciplines such as Boxing, Muay Thai, and other Mixed Arts.
- A minimum of 1 year experience instructing classes of more than six people of various levels.
- Current CPR/AED certification required.
- Personal training or certifications & group fitness certs preferred.
Employee Benefits:
All US Fitness team members receive:
- Complimentary Membership and Guest Privileges
- Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
- Discounts on Serenity Day Spa Services and all apparel
- Employee Referral Gift
- In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
- Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
- 401(k) Retirement Plan
- Paid Time Off
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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