Hardware & Software Support Technician

D&W is looking for a Hardware & Software Support Technicianto join our IT Team at our Corporate Headquarters located in Auburn, New York.
Job Responsibilities Include:

• Troubleshoot hardware, network and software issues across all departments including the production facility, distribution center, office, and outside branch locations.
• Provide technical assistance to end users seeking hardware and Software Support.
• Install and maintain hardware such as desktops, laptops, printers, faxes, scanners, and tablets.
• Set up and maintain user accounts in a variety of software platforms.
• Manage and maintain anti-virus, backup, and recovery software.

Job Requirements:

• Must be an analytical thinker and have strong written and oral communication skills. Must be able to communicate technical information to non-technical people.
• Ability to manage multiple projects simultaneously.
• Knowledge of company supported hardware, software, operating systems and equipment.
• 3+ years of related experience, customer support and network, help desk experience preferred.

D&W Diesel, Inc. is employee owned, $115 million business with over 350 employees in 8 locations. D&W has more than 45 years of history as an aftermarket distributor of heavy-duty truck and off-road equipment parts, remanufacturing and distribution of diesel engine components, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.
This position offers competitive wages and a diverse benefit offering.
Pay: $25 - $31 hour
Benefits:

• Health, dental & vision insurance-31st Day
• 401(k) with a company match
• Employee Stock Ownership Plan (ESOP) - Valued at over $870 a share!
• Disability
• Life Insurance
• Paid Time Off & Paid Holidays at time of hire

To apply for this position please visit our website at www.dwdiesel.com and click on Careers. If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324
EOE M/F/Disabled/Protected Veterans
Other details

• Job Family D&W
• Pay Type Hourly
• Travel Required No
• Required Education High School
• Job Start Date Tuesday, December 12, 2023

Apply Now