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Form of workJob Description
The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Shuttle Van Driver to join their dynamic team. This position will also assist in other areas of the hotel including Front Desk, Maintenance, Housekeeping, and Laundry.
Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41.
About us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
The Job
The Shuttle Van Driver provides guests with excellent customer service while transporting them safely to and from various destinations.
Job Duties Include:
- Transport guests safely to and from designated and approved locations using official hotel vehicles.
- Operate hotel vehicles in a safe manner and in accordance with established laws.
- Read, track and comply with guest transportation schedules.
- Properly maintain and clean hotel vehicles.
- Provide prompt and courteous bell service by handling hotel guests' luggage.
- Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information.
- Listen attentively to guests and assists in resolving issues or concerns.
- Ensure Shuttle Van complies with safety and security protocol.
- Clean and maintain entrances to ensure they are free of debris to present a clean and attractive facility to our guests.
- Provide assistance to other crew members and departments to contribute to the best overall performance of the department and hotel.
Benefits
- 401(k) Retirement Plan with company match
- Double-time for working on company designated holidays
- Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants
- On-Demand Pay - Access to earned wages before you get your regular paycheck
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements:Required Skills & Experience
- Valid driver’s license and clean driving record required.
- Hotel shuttle driving experience preferred.
- Verbal and written communication skills.
- Must be at least 21 years of age.
- Customer service experience preferred.
- Must be able to work weekend, night, and holiday shifts.
Work Environment
This job continuously drives a 15-passenger van. This job is frequently outside and occasionally indoors in a hotel environment. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards.
Physical Demands
While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling, stooping, and kneeling; climb stairs; communicate or listen. The employee must frequently lift or carry items weighing up to 50 pounds and push or pull items weighing up to 100 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
