Address
Form of work
SalaryE D U CAT E | EN T E RT A IN | E NL I G HT EN
Guest ServicesTut Exhibition
Las Vegas
Imagine Exhibitions, a pioneer in global traveling entertainment and immersive experiences, is seeking ticketing agents to sell and market tickets for our amazing exhibits and experiences.
About Imagine Exhibitions:
Imagine Exhibitions is a world leader in traveling immersive exhibition and experience design. We are led by our founder and CEO, Tom Zaller (named one of Blooloop’s 2020 Top 50 Museum Influencers), whose 25+years of experience in live entertainment and exhibitions guides the company’s vision: to entertain, educate, and enlighten people around the world through story-driven, immersive experiences. We create sophisticated, high-quality, educational, and entertaining experiences for visitor-serving organizations across the globe. The company designs, opens, and operates its own venues, along with creating and implementing permanent and semi-permanent museum, brand, and entertainment properties. We currently manage venues around the USA and will expand globally in 2022 and beyond. Current venues include Boston, Atlanta, Miami, Las Vegas and more on the horizon.
In addition, Imagine Exhibitions has a portfolio of 40+ unique exhibitions that tour museums, zoos, gardens, casinos, resorts, and standalone venues, and the company has been responsible for many internationally recognized touring exhibitions such as Titanic: The Exhibition, Real Bodies: The Exhibition, The Hunger Games: The
Exhibition, Angry Birds: The Art & Science Behind a Global Phenomenon, Jurassic World: The Exhibition, and
Downton Abbey: The Exhibition. Imagine Exhibitions is known within the museum and attractions industry for our culture of creativity, our good humor, and our customer-first attitude. Imagine is a lively, fast-growing company with an expanding portfolio of high-profile projects slated for 2021/2022, including the all-new Harry Potter: The
Exhibition, which will make its world premiere in 2022.
Ticket & Retail Agent
About The Role:
Our team members work in Guest Services and are responsible for assisting visitors with information and sales of tickets to our exhibits. In this role you will welcome guest by scanning their tickets into the hottest, new exhibition to hit the Strip. You will help take memorable photos and sell amazing retail merchandise for the
King: Tut. We need you to interact with guests and highlights the experience in which we want visitors to have. You are the introduction to the main event. This individual must be positive, initiate and engage our guest by providing friendly and helpful service. This individual knows how to talk to people and will upsell the experiences based upon our guests’ desires.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Learns and works with retail and photo systems
- Process ticket scans for guests
- Assists guests with their questions and concerns
2870 Pe ach tr e e R d #4 18 At la nta , G A 3 030 5 www.Ima gi neEx h ib i t ion s.c o m
E D U CAT E | EN T E RT A IN | E NL I G HT EN
- Cross promotion to other venues, experiences and shows associated with the property assigned
- Up to date on all property information to include amenities, shows and rewards program and benefits the hotel and or casino provides for guests to experience our exhibits.
- Anticipates guest’s needs regarding entertainment.
- Communicates well with guests, fellow team members and leadership.
- Must have excellent communication skills and service ability Communicates well with guests, fellow team members and leadership.
- Must be at least 16 years of age or older
- Collect money, while following all proper cash handling and comp procedures
- Maintain the cleanliness, sanitation, and the appearance of the box office
- Perform opening and closing duties based upon shift assignment
- Listen and resolve guest complaints within scope of position; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Perform other job-related duties as requested.
- Knowledge of ticketing menu, ticketing packages and offerings
- Basic computer skills and ability to learn and use varied Point of Sale (POS) systems
- Cash handling and experience with proper bank
- Able to handle multiple types of information and/or perform multiple tasks
- Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays PREFERRED
- Physical, mental, and environmental demands include a loud, fast paced environment which requires standing for up to and beyond 8 hours, walking, bending, pushing, pulling, lifting, and reaching throughout the shift. Position may also require lifting to 30 lbs. with bending at the waist like motions.
- This may not be a total list or exhaustive list of tasks, skills, duties, requirements, and efforts of the job requirements associated with this position. Management reserves all rights to revise, alter, change, add the current
2870 Pe ach tr e e R d #4 18 At la nta , G A 3 030 5 www.Ima gi neEx h ib i t ion s.c o m
E D U CAT E | EN T E RT A IN | E NL I G HT EN job and requirements to include other tasks be performed regarding an ever-changing landscape, including technical updates, changes in personal, emergencies and/or workload shifts.
2870 Pe ach tr e e R d #4 18 At la nta , G A 3 030 5 www.Ima gi neEx h ib i t ion s.c o m
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
