Guest Services Associate

As one of the great gardens of the world located just 30 miles outside of Philadelphia, Longwood Gardens is rooted in a steadfast mission of bringing joy and inspiration to everyone through the beauty of nature, conservation, and learning. Across our many departments, each and every staff member creates the magic that makes our Gardens distinctive. Our team of dynamic professionals is what sets us apart, and our spirit of legacy, innovation, and opportunity is what guides us. While beauty is our heart, our people are our soul.

Longwood Gardens is seeking part-time Guest Services Associates to join our Guest Engagement team. Individuals in this position will be responsible for providing GUEST SERVICES and guest engagement for a variety of year-round and seasonal garden services, exhibits, shows, talks, and events. Responsibilities include:

• Driving our garden shuttle vehicles
• Assisting with the monitoring of our Garden Railway
• Monitoring assigned areas for Guest readiness throughout the day, including operational tasks such as placing signage, providing wayfinding, and supporting other departments’ activities.
• Supporting performances and special events both indoors and outdoors, by hosting coat checks, answering questions and providing wayfinding, assisting guests with reserved seating, and other duties as required.

We are looking for candidates who have exceptional customer service, communication, problem-solving, and organizational skills. Requirements include:

• Ability to stand and walk for long periods of time.
• Ability to work outdoors in varying weather conditions.

The work schedule varies and will include weekends, evenings, and holidays.

Longwood Gardens is committed to nurturing a diverse and inclusive environment that celebrates the complexities and differences of all living things. We welcome and respect diverse backgrounds, life experiences, and perspectives. Diversity creates a more beautiful world, sparks innovation, and unites us.