Provides courteous Guest Service by responding promptly and efficiently to inquires, requests. complaints and by accurately processing guest mail and messages. Coordinated the delivery of Guest Services by other hotel departments and outside businesses. Process all incoming and outgoing reservation and cancellation request in a timely manner by mail. telephone, in person, and via the franchise system. Assist guest upon arrival and handles check-in procedures swiftly and accurately. Handles check-out procedures swiftly and accurately and assists guests on departure. Maximizes room revenue and occupancy levels through suggestive selling. Other items will be discussed during the interview process.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person