Guest Service Agent

```
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with luggage, transportation arrangements, and other concierge services
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area

Requirements:
- Previous experience in hospitality management or guest relations preferred
- Knowledge of hotel operations and procedures
- Excellent communication and interpersonal skills
- Ability to speak multiple languages is a plus
- Strong customer service skills with a friendly and positive attitude
- Proficient in using phone systems and demonstrating proper phone etiquette
- Ability to handle difficult situations with patience and professionalism
- Familiarity with front desk operations, including check-in/check-out procedures and night audit responsibilities

Please note that this position may require working evening, overnight, weekend, and holiday shifts.

If you are passionate about providing exceptional customer service in a hotel environment, we would love to hear from you. Apply now to join our team as a Guest Service Agent!
```

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: 24 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person