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SalaryLooking for Guest Services Agents in the Radford area ready to welcome guests to the Tru By Hilton!!!
Ultimate Customer Service relations, greeting clients daily, phone adequate, attention to detail, multi-tasker
Organized and well groomed.
High sense of urgency, computer skills necessary.
Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments
Maintain a clean and neat front desk area
Receive payments for room charges, or unpaid balance, at check-in Notify early arrivals when room is ready for occupancy.
Distribute room keys, Follow hotel rules or policies, receipts and check-out information. Assign bell-hops or assistants, if any, to take luggage.
Respond to guests’ requests for room service or questions
Uphold KM Culture
Weekends are a must
Job Type: Part-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Front Desk: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
