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SalaryOur flexible, hybrid work model offers the option to work remotely or in the office.
How you’ll contribute:
As a Guest Member Specialist, you’ll align directly to a Divisional Sales Manager and their Internal and External Wholesalers to provide dedicated service for Brighthouse Financial’s annuity financial professionals. This role will predominantly focus on annuity new business and will be within Enterprise Operations, but strongly partner with the distribution organization.
In this role, you’ll get to:
Provide dedicated service support to new financial professionals throughout the life of an annuity new business ticket.
Provide clear and concise updates to wholesalers and financial professionals on annuity business.
Work with wholesalers and financial professionals to obtain outstanding requirements to complete new application.
Demonstrate full accountability and ownership of each annuity new business ticket.
Support our distribution team’s most important financial professionals through direct partnership with our Third-Party vendor, Alliance-One.
Other duties as assigned.
We’re looking for people who have:
3+ years of industry experience, preferably in the annuity new business.
Solid customer service background.
Effective relationship building skills, and an advisor-service mindset.
Ability to communicate clearly and concisely.
High degree of professionalism.
Conscientious and detail oriented
Ability to work on a tight timeline in high-pressure environment.
Ability to work independently and collaborate in a team environment.
Expected to maintain a thorough knowledge of existing, new, and enhanced annuity products.
Fluency in Spanish, Chinese (Mandarin or Cantonese) or Korean a plus.
Bachelor's degree preferred.
Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay. We would love to hear from you.
What you’ll receive:
Compensation – Base salary ranging from $56,000.00 to $70,000.00 plus competitive performance-based incentives determined by company and individual results.
Flexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.
Number of Openings:
9
The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.
Why join us?
Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.,* and we specialize in products designed to help people protect what they’ve earned and ensure it lasts.
We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can find out more about our company culture by visiting brighthousefinancial.com/about-us/careers/.
We’re proud to be a Fortune® 500 company** and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal. We’re also honored to be named to Newsweek’s list of Most Trustworthy Companies in America.
- Ranked by 2022 admitted assets. Best’s Review®: Top 200 U.S. Life/Health Insurers. AM Best, 2023.
