Gsoc Console Operator Security - Command Center

Job Description

JOB SNAPSHOT

Job Title: GSOC Operator
Location: IMF
Environment: Commercial Building
Pay Rate: $31.86 / hour

General Job Functions: This can include a commercial alarm-monitoring center, law enforcement operations center, security command center, engineering systems control or monitoring center, customer service, or technical support help desk.

Shift & Hours: Varies
Included Benefits/Perks: Medical, Dental, Vision, and 401K

Who is GardaWorld?

GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for Supervisors to fulfill different assignments for our clients.

JOB DESCRIPTION

Job Responsibilities specific to this client site include, but are not limited to:

• One to three (1-3 years) hands on experience in an operation's center environment.
• Supervise & manage employees at your assigned job site
• Maintain a healthy, professional relationship with our client at the assigned site

General Security responsibilities include, but are not limited to:

• Provide excellent customer service to our clients
• Observe, survey, and report activities at the assigned site
• Respond quickly to critical situations
• Ability to read and write detailed reports
• Enforce client procedures, regulations, and standards

QUALIFICATIONS

Qualifications specific to this client site include, but are not limited to:

• Must be willing to work various shifts and days. Operational needs may dictate schedule adjustments, as deemed warranted by supervisory personnel.
• Sound knowledge of state-of-the-art security technology, including the Fund's card reader access control, alarm systems, building life safety system, CCTV monitoring, recording system, radio, and telephone systems.
• Strong written and oral communications skills.
• Intermediate level personal computing skills, including MS-Office software products (Outlook, Word, and Excel). Knowledge of PeopleSoft database and the Software House alarm monitoring and card access system desired.
• Sound judgment and the ability to demonstrated and maintain composure under pressure and possess the ability to multi-task and prioritize job requirements.
• A comprehensive understanding of the layouts of the Washington, DC properties of the Fund, including monitoring fire alarms, and fire suppression points.
• At least 21 years of age or older as required by applicable law or contractual requirements
• Prior supervisory experience in security, military, law enforcement, corrections, or related fields is preferred

General Qualifications to work in physical security at GardaWorld include:

• Two years of college or Associate Degree preferred. H.S Diploma/GED acceptable with applicable experience.
• Pass an extensive screening process