Group Insurance Administrator

Role Value Proposition:

We’re looking for unique talent with fresh perspectives that can propel innovation. In this role, you will deliver high-quality service to participants and Institutional customers by providing administrative services relating to enrollments and portfolio maintenance for group term life recordkeeping.

Key Responsibilities:

• Reviews and enters enrollment information into various systems, ensuring high accuracy.
• Handles benefit plan referrals from call centers and units within the organization.
• Maintains data in automated systems; troubleshoots and corrects problems.
• Helps conduct research on escalated cases.
• Facilitate department projects from start to finish; provide project timelines and reports.
• Participate in customer calls/meetings to explain processes/procedures and resolve issues.

Essential Business Experience and Technical Skills:

Required:

• High school diploma or GED required.
• 1-3 yrs. relevant business experience.
• Excellent written and oral communication skills.
• Ability to prioritize work with good time management skills.

Preferred:

• College Degree.
• Microsoft suite experience, including Excel.
• Salesforce experience.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

The wage range for applicants for this position is $41,600 to $54,900. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services, and paid time off. All incentives and benefits are subject to the applicable plan terms.